We understand that customers may occasionally change their minds.
If you wish to cancel an order, contact us at service@fortunateonce.com as soon as possible after placing your order.
We will make reasonable efforts to accommodate cancellation requests before the order enters processing or shipment.
Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, the order may need to be handled according to our Returns Policy.
Cancellation requests are not guaranteed until confirmed by Fortunateonce.